Kerikeri, New Zealand
Privacy & Your Information

Privacy Policy.

This Privacy Policy explains how The Giant Departmental Store collects, uses, stores and protects personal information when you visit our website, create a Giant membership or interact with us.

Last updated: 25 August 2026
01

About this policy

The Giant Departmental Store respects your privacy and is committed to handling personal information responsibly.

This policy applies to information collected through giantstorekke.co.nz, Giant membership services and other interactions you have with us.

We aim to handle personal information in accordance with applicable New Zealand privacy requirements, including the Privacy Act 2020.
02

Information we collect

Depending on how you interact with Giant, we may collect information including:

  • Your name.
  • Email address.
  • Phone number.
  • Date of birth.
  • Gender information you choose to provide.
  • Postal or residential address.
  • Membership information.
  • Marketing preferences.
  • Information you provide when contacting us.
  • Technical information relating to your use of our website.
03

How we use your information

We may use personal information to:

  • Create and manage your Giant membership.
  • Authenticate and identify your account.
  • Provide website and membership functionality.
  • Respond to enquiries and provide customer support.
  • Improve our website, services and customer experience.
  • Maintain the security and integrity of our services.
  • Send marketing communications where you have chosen to receive them.
  • Meet applicable legal and regulatory obligations.
04

Google Sign-In

Giant may allow you to create or access your membership using your Google Account.

When you choose Google Sign-In, Google may provide us with basic account information necessary to authenticate you, such as your Google account identifier, name and email address, depending on the permissions presented to you.

We use this information to authenticate you and connect your Google sign-in with your Giant membership.

We do not receive your Google password. Authentication credentials remain handled by Google's authentication services.
05

Marketing communications

If you choose to join the Giant mailing list, we may use your email address to send information about Giant offers, new arrivals, member updates, store news and other relevant communications.

Marketing participation is optional. You may unsubscribe from marketing communications at any time using the unsubscribe option provided in our emails or by contacting us.

06

Cookies and website storage

Our website may use cookies, browser storage and similar technologies to provide essential functionality, maintain sessions, remember preferences, improve website performance and support features such as wishlists and account login.

Some third-party services used by the website may also use their own cookies or related technologies subject to their respective policies.

07

When information may be shared

We do not sell your personal information.

Information may be disclosed to trusted service providers where reasonably necessary to operate our website, membership system, communications, hosting, security or authentication services.

We may also disclose information where required or permitted by law.

08

Storage and security

We take reasonable technical and organisational measures designed to protect personal information against unauthorised access, misuse, loss, alteration or disclosure.

No internet or electronic storage system can be guaranteed to be completely secure, but we take reasonable steps to protect the information entrusted to us.

09

Accessing or correcting your information

You may contact us if you would like to request access to, or correction of, personal information we hold about you.

We may need to verify your identity before processing certain privacy requests.

10

Changes to this policy

We may update this Privacy Policy from time to time to reflect changes to our services, technology or legal obligations.

The latest version will be published on this page with the updated date shown above.

11

Contact us

The Giant Departmental Store

4 Hobson Avenue
Kerikeri 0230
New Zealand

For privacy questions, requests to access or correct personal information, or other privacy-related enquiries, please contact our team.

Contact Giant